Textline doesn't think.
SmartSquawk does.
The first business text inbox trained entirely on your brand. Stop wasting human labor on repetitive replies. Deploy an LLM-powered Auto-Pilot that texts like an expert, or run on Co-Pilot to draft lightning-fast, brand-safe answers for your human team.
Enter your phone number to text a live demo agent.
The Autonomous Text Infrastructure
Enterprise messaging re-engineered with specialized LLM execution layers.
Auto-Pilot Engine
Fully autonomous 1-to-1 customer texting. The LLM handles inquiries, schedules bookings, and answers complex product questions 24/7 without human intervention.
Co-Pilot Interface
Human-in-the-loop assistance. The system reads incoming texts and instantly drafts context-aware, hyper-accurate replies. Agents click once to edit, approve, and send.
Advanced Automations
Build logic-based trigger workflows. Send automated customer reminders, follow-ups, and behavioral sequence messages based on text tags.
The "Professor + Human" Brain
Bland engines give you a blank slate. SmartSquawk builds a custom brand asset in under 5 minutes. Scrape websites and ingest product data natively.
Knowledge Ingestion
Train your AI instantly.
Add Website URL
Scrapes and vectorizes your site layout instantly. Auto-updates weekly.
Upload Document/PDF
Ingests complex pricing matrix tables and catalog sheets. High precision.
Professor Layer Alignment
Applies hard compliance guardrails so the LLM never hallucinates.
Scale Across Departments.
Retain Control.
Multi-Department Routing
Segment incoming texts into Sales, Support, or Billing automatically based on customer intent. No manual triage required.
Granular Agent Roles
Assign custom permission tiers for Managers, Supervisors, and Frontline Reps. Control who sees what.
Claim & Release Mechanics
Prevent duplicate work. Human agents can instantly 'Claim' an active thread, pause the Auto-Pilot, resolve the issue, and 'Release' it back.
From 1 to 1,000,000 Messages.
Zero Friction.
Upload massive contact segments and blast personalized campaigns. The engine automatically handles variables (Names, past context) and routes replies straight back into individual agent dashboards.
Operational Intelligence
AI Auto-Resolution Rate
Threads closed completely autonomously.
Response Latency
Avg time from customer text to smart response.
Sentiment Drift
Real-time customer satisfaction metrics.